Luckynova.com will be permanently closing on 30.09.24. If you have any funds left in your account, please withdraw them or contact support for help.
Luckynova.com will be permanently closing on 30.09.24. If you have any funds left in your account, please withdraw them or contact support for help.
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Responsible gaming

Make responsibility great again!

You are a great player. We are a great playgroung that tries to do its best and can get too involving. To keep your Luckynova experience in a most positive way, we suggest that you set some game limits in advance and put it behind for good.

Play responsibly

Online gambling is mostly done for entertainment purposes. However, there are a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.

Assistance for problem gaming

If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help, such as setting personal limits on your gaming activities, opting for self-exclusion, and seeking help and support from trusted independent bodies.

Self-exclusion by request

You may also contact our Support Team at [email protected] and inform us about your decision to stop gambling at the website for a certain period of time. We will take all measures to block your access to your user account and make sure that you receive no promotional materials.

External help

You may contact any of the following organizations for consultation and support if you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines :

  1. www.gamblersanonymous.org
  2. www.gamcare.org.uk
  3. www.gamblingtherapy.org

Protection of minors

Luckynova is only accepting players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our casino. The casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the website will be denied. However, we realize that due to a wide availability of Internet people under age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help in this matter. Please visit the following websites for more information. CyberPatrol, Gamblock, Solidoak, NetNanny.

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